Publications

• Alternative IT Sourcing Strategies, IT Sourcing in the Cloud: Challenge or Opportunity?, EDUCAUSE Review, July/August 2011.
• The Shifting Instructional Technology Landscape, with Mike Scheuermann, University Business, July 2011.
• The Host with the Most: University as an Application Service Provider, interview with David Raths, Campus Technology, May 2011.
• Disruptive Technology and New Models for Delivering IT Services, SEMESP, Institutions of Higher Education in the State of São Paulo, Philadelphia, PA, April 2011.
• New Models for Delivering IT Services, keynote via Video with Ken Blackney, Edutic 2010, Technologia e Innovacion Mas alla del Bicentaeario, Santiago, Chile, October 2010.
• Teaching and Learning in the 21st Century, Panel with Vince Kellen, Adrain Sannier, Christopher Zappe and Michael Zastrocky, The Chronicle of Higher Education, Washington, D.C., September 2010.
• What's In, What's Out, Technology Trends in the Year to Come, University Business, September 2010.
• The Technology Revolution in Higher Education: IT as a Catalyst for Change, keynote panel with Sayeed Choudhury, Maureen McCredie, Nadine Stern, EDUCAUSE Mid Atlantic Conference, Philadelphia, Pennsylvania, January 2009.
• Inside the Minds: Implementing a Successful Technology Strategy, Thompson/Aspatore, 2008
• Organizational Transformation, IT as a Service, Campus Technology Conference, Boston, Massachusetts, July 2008
• Link@edu Initiative Drexel University, with Janice Biros, Campus Technology Conference, Boston, Massachusetts, July 2008
• Creating Innovation Capability in Your Organization, SGHE Executive Summit, Anaheim, California, April 2008
• Strategic Collaboration: Building Major League Technology Infrastructure on a Small College Budget, (w/Toni Iadarola), Strategic Financial Directions in Higher Education, Jossey-Bass, February 2008.
• Fostering Innovation in an Enterprise Environment, EDUCAUSE Review, October 2007.
• Software as a Service, Microsoft CIO Summit, Seattle, January 2007.
• Application Provider to Other Institutions, Campus Technology Conference, Washington, DC, July 2007.
• Campus Technology Innovators: Outsourcing, Campus Technology (Cover Story), June 2006.
• The IT Applications Portfolio, with Robert O'Leary, EDUCAUSE Enterprise Technology Conference, Chicago , Illinois , May 2006.
• Emerging Trends in Academe: Changing the Way We Do Business by Leveraging Technology, Drexel University , Philadelphia , Pennsylvania , April 2006.
• Using Technology to Transform Campus Practices, with William Regli, SunGard Executive Summit , Orlando , Florida , March 2006.
• Outsourcing and Shared Services: Optimizing University Resources, with Nicolas DiGiovanni, Alice Beck Dubow and E. Gail Gunnells, NACUA Annual Conference, Orlando , Florida , June 2005.
• A Call for Strategic Alliances, with Jim Phillips and Jonathan Brown, EDUCAUSE Western Regional Conference, San Francisco, California, May 2005.
• Viewpoint: The Application Service Provider Model in Higher Education, University Business, May 2005.
• Emerging Trends in Academe: The Application Service Provider Model in Higher Education, Drexel University , Philadelphia , Pennsylvania , February 2005.
• New Models for Delivering IT Services, IT Innovation in a Changing World, Keynote Address, EUNIS 2004, Bled, Slovenia, July 2004.
• University IT Strategic Issues and Directions: A US Perspective, University of Sheffield Executive Seminar, Sheffield, United kingdom, April 2004.
• Redefining Collaboration through an ASP Model, with Jan Biros, The Art of Leadership: Drawing IT Together, Computer Services Management Symposium, March 2004, Santa Fe, New Mexico.
• Redefining Collaboration: A University as an Application Service Provider for Partner Schools, WebCT Regional Conference, May 2003, Philadelphia, PA.
• IT Sourcing Face-off: The View From Both Sides of the Fence, with Bart Perkins, Cathy Brune, Melanie Heintz, George Lin and Marty Chuck, Computerworld Premier 100 IT Leaders Conference, February 2003, Scottsdale Arizona.
• Choosing and Using Portals to Improve University Administration, EDUCAUSE, January 2003, Baltimore.
• When Universities Act Like Businesses, University Business, November 2002.
• Transforming Higher Education Technology and Support, with Janice Biros, EDUCAUSE Quarterly, Volume 25, Number 3, 2002.
• The Business of Information Technolgy: Choosing and Using Portals, with David Swartz and Frank Prochaska, NACUBO Annual Meeting, July 2002, Vancouver, Canada.
• Creating Philadelphia's CyberZone, EUNIS 2002, June 2002, Porto Portugal.
• Higher Education Strategic Planning and Organizational Transformation, Higher Education in the Middle East and North Africa: Challenges and Opportunities for the 21st Century, World Bank, Institut du Monde Arabe, May 2002, Paris France.
• Where Will Technology Take US? The Move from Assets to Access, NACUBO Financial Planning in an Institutional Setting, March 2002, Baltimore MD.
• Portals and Content Management, with Kenneth Blackney and Carole Luke, National WebCast March 2002.
• Implementing a Major Wireless Infrastructure, INAAU Annual Conference, June 2001, Philadelphia, PA.
• No More Business as Usual, The Greentree Gazette, May 2001.
• Creating a Fully Wireless Cyber Campus - the Drexel University Experience, EUNIS 2001, March 2001, Berlin Germany.
• Developing a University Information Technology Strategy, University of Sheffield, March 2001, Sheffield, United Kingdom.
• Panel - Using Portals to Improve Administration, with Edward Lightfoot, Dave Swartz, and Weldon Ihring, NACUBO/KPMG 21st Century Executive Symposium, March 2001, Washington, DC.
• Drexel Goes Wireless, Wireless Business and Technology, with Kenneth Blackney, January 2001.
• The Economic Impact of an Electronic Journal Collection on an Academic Library, with Carol Hansen Montgomery, ECDL 2000, September 2000, Lisbon, Portugal.
• Complexity and Fragility - The Challenge of a Client/Server Environment, EUNIS 2000, April 2000, Poznan, Poland.
• A University Model for Integrating Technology into the Curriculum, with Ken Blackney, EUNIS 99, June 99, Helsinki, Finland.
• Information Technology University Strategic Issues and Directions - a four Country View, Conference of French University Presidents, February 1999, Paris, France.
• Supporting Faculty via a Web-Based Course Management Tool Box, with Kenneth Blackney, CAUSE 98, December 98, Seattle, Washington.
• Beyond Web Based Transactions, EUNIS 98, Congress on European Co-operation in Higher Education Information Systems, September 1998, Prague, Czech Republic.
• Bridging the Gap from Course Development to Deployment, Beyond the On-Line Syllabus Conference, July 1998, Philadelphia, Pennsylvania.
• Strategic Planning for Higher Education, The National Center for Human Resources Development Lecture in conjunction with the Universities of Jordan, February 1998, Amman, Jordan.
• Issues in College and University Information Technology, EUNIS 97, European University Information Systems Organization 2nd Meeting, September 1997, Grenoble, France.
• Higher Education Administration: A Comparative View of the US Environment, Keynote Address, Nordic Association of University Administrators, August 1997, Oulu, Finland.
• United States University Administration: an Information Technology Perspective, Institute for Higher Education Management, the University of Bath, July 1997, Bath, United Kingdom.
• Higher Education Management Strategies and Opportunities, the Greek Ministry of Education and the British Council Seminar Series, March 1997, Athens, Greece.
• University Academic and Administrative Capacity Building, Ministry of Education and Training, Lecture in conjunction with the Universities of Hanoi and Ho Chi Minh City, November 1996, Hanoi, Vietnam.
• Technology and Innovation in Higher Education Administration, Keynote Address, 10th International Meeting of University Administrators, January 1996, Cape Town, South Africa.
• Improving Administrative Productivity via Voice Telephone Technology, Third Annual Conference of the United Kingdom Association of University Administrators, April 1995, The University of Bristol, Bristol, United Kingdom.
• Modularisation and Credit Transfer: Practical Arrangements, (with G.A. Baird), 24th Annual Conference of Irish University Administrators, April 1994, The Queens University of Belfast, Belfast, Northern Ireland.
• Managing Students Electronically, Second Annual Conference of the United Kingdom Association of University Administrators, March 1994, Sheffield Hallam University, Sheffield, United Kingdom.
• Managing Information: Need for a New Paradigm, the Presidents Lecture, July 1993, Temasek Polytechnic, Singapore.
• Total Quality Management Begins with Self-Assessment, Eighth International Meeting of University Administrators, January 1993, National University of Singapore, Singapore.
• Issues in University Computing: A View from the United States, 2nd European University Colloquium on Informatics, October 1992, Lyon, France.
• Recent Trends in University Administrative Computing, Public Lecture Series, February 1992, University of Cairo, Cairo, Egypt.
• University Strategies for Income Generation: The North American Perspective, Seventh International Meeting of University Administrators, July 1991, University of Twente, Enschlede, the Netherlands.
• "Telephone Systems Mean Business", American School and University, (with Jonathan Rood), October, 1990, Philadelphia, Pennsylvania.
• Managing University Information: A Strategy for the Future, Conference of University Administrators, 34th Annual Meeting, April 1990, University of Exeter, Exeter, United Kingdom.
• Academic Departmental Administrative Computing: Vision for the 1990s, (with Sukij Yongpiyakul) CAUSE National Conference, November, 1989, San Diego, California.
• Institutional Administrative Computing: Toward the Year 2000, Sixth International Meeting of University Administrators, July 1989, College Park, Maryland.
• Administrative Computing Framework for the Future - A Campus Design for University System-Wide Computing, CAUSE National Conference, December, 1986, Monterey, California.
• Management In A Period of Financial Constraints, Conference of University Administrators, 30th Annual Meeting, April, 1986, University of Cambridge, Cambridge, United Kingdom.
• Basic Computer Literacy, Managing in the Information Age: Changed Habits, Changed Lives, University of Illinois, April, 1985, Urbana-Champaign, Illinois.
• "College and University Business Officer Issues in the United Kingdom", Business Officer, NACUBO, March, 1985, Washington, DC
• "Selecting the Administrative Computing Executive", Business Officer, NACUBO, February, 1985, Washington, DC
• "Planning for Decline, Budget Strategies for Allocating Resource Reductions", Business Officer, NACUBO, November, 1983, Washington, DC
• Computer Applications for Campus Law Enforcement, IACLEA Annual Conference (Silver Anniversary), June, 1983, Washington, DC
• Fundamentals in Computer Processing for Security Professionals, American Society for Industrial Security, 25th National Conference, September, 1982, Atlanta, Georgia.
• Planning for Action: Budget Strategies for Successful Resource Allocation, American Society for Public Administration, 43rd National Conference, March 1982, Honolulu, Hawaii.
• "Planning Education Policy -- Don't Forget the Catastrophes", Business Officer, NACUBO, February, 1981, Washington, DC
• "Uniform Crime Report Participation: Mixing Apples and Oranges", Campus Law Enforcement Journal, IACUSD, January/February 1981, Atlanta, Georgia.
• Managing Tomorrow's Computer Resources, National Computer Conference, May 1980, Anaheim, California.
• Model Policy Manual for College and University Purchasing (with Clayton R. Plummer), November, 1979, University of Maryland, College Park, Maryland.
• "Planning Strategies for the 1980s Enrollment Disaster", Business Officer, NACUBO, March, 1979, Washington, DC.
• "College and University Planning for Distributive Computing", NACUBO, March, 1977, Washington, DC.
• "Managing the Computer Non-Center", Infosystems, May, 1977, Wheaton, IL.
• A Comparative Analysis of Maryland Support of Higher Education and the University of Maryland at College Park, published as a special report by the Bureau of Business and Economic Research, 1975, University of Maryland, College Park, Maryland.
• "Metropolitan Regional Council Decision-Making: Public Program Selection, Environmental Influence and Executive Rationality", cited in Regional Decision-Making: New Strategies for Substate Districts, Vol. 1, ACIR, October 1973, Washington, DC.
• "Educational Policy Analysis -- A Long Way To Go", Administrative Management, Vol. 4, No. 6, NACUBO, March 1975, Washington, DC.