Children's Information-Seeking Behavior: A Bibliography
Amy Graves
Scope: This bibliography contains articles that describe research
studies concerning children's information-seeking behavior,
excluding articles focused on the information-seeking behavior of
young adults (high school or beyond). Many of the articles that
were selected focus on children's use of electronic resources;
beyond that I’ve tried to keep a general scope (i.e., no articles
that were focused on a specific population of children, such as
those of a particular ethnic background or those with learning
disabilities). All of the selected articles are in English, and
were published within the last ten years (1998-2007). Note:
Summaries are taken from articles’ original abstracts where noted.
Bilal, D. (2002). Perspectives on children’s navigation of the
World Wide Web: Does the type of search make a difference?
Online Information Review 26(2), 108-117. Retrieved May 12,
2007 from Emerald.
[ (id: children or id: youth) and (id: information w retrieval)
and lc: Z__0662-Z__1000.5000 and yr: 1998-2007 ]
Database: Electronic Collections Online via OCLC
FirstSearch
Method: Controlled vocabulary
Summary: [Original abstract.] Reports the key findings of a
three-part research project that examined the information seeking
behaviour [sic] and success of 22 seventh grade science students
in using the Web. Children used the Yahooligans! search
engine/directory to locate information for three different types
of search tasks: one assigned fact-finding task, one assigned
research-oriented task, and one fully selfgenerated task.
Children’s information-seeking behaviour was studied from the
cognitive, affective, and physical perspectives. Both quantitative
and qualitative inquiry methods were employed to collect the data.
Children’s behaviour and success were compared on the three tasks.
Children were more successful on the fully self-generated task
than the fact-based and the research-oriented tasks. Children
experienced difficulty in using Yahooligans! Their inadequate
knowledge of how to use the engine, their poor level of research
skills, as well as the poor structure of Yahooligans! keyword
searching all surfaced as problems. Implications for Web training
and system design improvements are provided.
Justification: A consolidated report of what had been published as
a set of three articles over three years. Considers behaviors from
a psychological angle. Shows relative success comparing different
types of searches. Research/evaluation appears consistent across
questions. Research methods and findings are explained;
publication is peerreviewed.
Bilal, D. & Kirby, J. (2002). Differences and similarities in
information-seeking: Children and adults as Web users.
Information Processing and Management 38(5), 649-670.
Retrieved May 12, 2007 from ScienceDirect.
[ de=(children or (young people)) and de=(online information
retrieval) ] 1998-2007
Database: Library & Information Science Abstracts via CSA
Illumina
Method: Controlled vocabulary
Summary: [Original abstract excerpt.] This study examined the
success and information seeking behaviors of seventh-grade science
students and graduate students in information science in using
Yahooligans! Web search engine/directory. It investigated these
users’ cognitive, affective, and physical behaviors as they sought
the answer for a fact-finding task. It analyzed and compared the
overall patterns of children’s and graduate students’ Web
activities, including searching moves, browsing moves,
backtracking moves, looping moves, screen scrolling, target
location and deviation moves, and the time they took to complete
the task. The authors applied Bilal’s Web Traversal Measure to
quantify these users’ effectiveness, efficiency, and quality of
moves they made. [ . . . ] The study findings reveal that 89% of
the graduate students found the correct answer to the search task
as opposed to 50% of the children. [ . . . ] Three main factors
influenced these users’ performance: ability to recover from
"breakdowns," navigational style, and focus on task.
Justification: Continues research from the previous article, but
compares and contrasts children’s search behavior with adults’.
Provides further insight into kids’ search behaviors by way of
this comparison. Research methods and findings are explained;
publication is peer-reviewed.
Bowler, L., Large, A., & Rejskind, G. (2001). Primary school
students, information literacy, and the Web. Education for
Information 19(3), 201-223. Retrieved May 12, 2007 from
EBSCOhost.
[ de=(((children or (young people)) and internet and searching) ]
1998-2007
Database: Library & Information Science Abstracts via CSA
Illumina
Method: Controlled vocabulary
Summary: The article discusses a case study of a group of three
sixth-grade students who worked together to find information on an
assigned topic. They participated in four 30-minute Web-searching
sessions, three of which were videotaped, and were interviewed to
determine their thoughts on the searching process. The videotape
transcripts were analyzed to discover and understand the
students’ decision-making processes. The article discusses
obstacles encountered by the students, including technical
illiteracy, navigating in an unstructured environment, and poor
search strategies. Students were successful in determining
reliability and relevance. The article also reflects on how the
students used the information for the class assignment.
Justification: Though case studies are typically not
comprehensive, they often provide more depth and insight than a
broad overview can. Looks at the whole search process, from
problem to information-use. Research methods and findings are
explained; publication is peer-reviewed.
Cooper, L. Z. (2002). A case study of information-seeking behavior
in 7-year-old children in a semistructured situation. Journal
of the American Society for Information Science and Technology
53(11), 904-922. Retrieved May 12, 2007 from Wiley
InterScience.
[ au=cooper lz and py=1998:2007 and sc=library ]
Database: Social SciSearch via Dialog (File 7)
Method: Author
Summary: This study followed a weekly second-grade library class
"engaged in an information-seeking situation" (p. 908). Individual
and group study sessions, as well as class discussion, were
observed and videotaped. Students were observed using both print
and electronic resources. The information-seeking tasks were tied
to classroom curriculum. Both quantitative and qualitative methods
were employed. Results were discussed in the context of
developmental psychology.
Justification: Looks at younger children than most other studies;
shows what younger children are capable of. Interprets results in
terms of developmental stages. Research methods and findings are
explained; publication is peer-reviewed.
Cooper, L. Z. (2004). The socialization of information behavior: A
case study of cognitive categories for library information. The
Library Quarterly 74(3), 299-336. Retrieved May 12, 2007 from
the University of Chicago Press.
[ de=(children or (young people)) and de=(information seeking
behaviour) ] 1998-2007
Database: Library & Information Science Abstracts via CSA
Illumina
Method: Controlled vocabulary
Summary: This study looked what cognitive categories of
information students from kindergarten to fourth grade created,
and how these categories related to their library’s organizational
system. 518 students were studied across five sessions that took
place for each class during their regular, weekly library
sessions. In the first session students were prompted to discuss
what they thought was important information for a library to have.
In the following sessions, students discussed how this information
might be sorted, building and labeling categories. Both
qualitative and quantitative analyses were conducted.
Justification: Comprehension of categories is important in
understanding how information is organized, and comprehension of
classification impacts information-seeking behavior. Study
contains a lot of data, analyzed in many different ways, and
draws interesting conclusions. Research methods and findings are
explained; publication is peer-reviewed.
Dixon, P. & Shenton, A. K. (2003). Youngsters’ use of other people
as an information-seeking method. Journal of Librarianship and
Information Science 35(4), 219-233. Retrieved May 12, 2007 via
Sage Publications Online.
[ ca = madden ad ; cw = j doc ; cy = 2006 ] > brought up Madden et
al. (below), which cites this article
Database: ISI Web of Science
Method: Cited reference
Summary: For this study, 188 children participated in focus groups
or individual interviews; they were asked to discuss a recent
information need and how they attempted to meet that need. The
article divided the people consulted in relation to the
information needs described into three groups—family, peers,
and experts. Many types of information needs were described;
examples include support for skill development, school-related
information, interest-driven information, and self-development
information. The article took each type of information need and
named the typical approaches for children to meet those needs.
Almost all of the information need types included "use of other
people" as an approach, and specified which group(s) of people
were consulted. The article also looked at the type of action
taken by the people consulted (e.g., direct provision, materials
provision, referral).
Justification: Looking at when and how children use other people
to meet information needs may provide information as to when they
might turn to other resources—electronic or
otherwise—perhaps after seeking other means, after being
directed, or even as the primary tool used. Research methods and
findings are explained; publication is peer reviewed.
Eastin, M. S., Yang, M., & Nathanson, A. I. (2006). Children of
the Net: An empirical exploration into the evaluation of Internet
content. Journal of Broadcasting and Electronic Media
50(2), 211-230. Retrieved May 12, 2007 from Expanded Academic
ASAP.
[ (children) and (information sources) and PDN>1/1/1998) ]
Database: ProQuest Research Library
Method: Keyword
Summary: This study was conducted to how varying factors—the
presence of a source, dynamic presentation, and
advertisement—would affect children’s perceptions of the
credibility of information found on the Web. 135 students from
grades 3-5 participated in the study. The authors created their
own website to vary the factors while keeping the textual content
the same, and used an offline version of Yahooligans! to be sure
that all students accessed the correct site. Dependent measures
taken were perceived source credibility, perceived information
credibility, and content recall.
Justification: Interpretation of credibility is an important
aspect of information behavior, and this study successfully
considered the topic using a highly controlled study. Research
methods and findings are explained; publication is peer-reviewed.
Enochsson, A. (2005). The development of children’s Web-searching
skills: A nonlinear model.
Information Research 11(1), n.p.
Retrieved May 12, 2007 from
http://informationr.net/ir/11-1/paper240.html.
[ TI "children*" and DE "information retrieval" AND Published
Date: 199801-200712 ]
Database:
Library, Information Science & Technology
Abstracts via EBSCOhost
Method: Controlled vocabulary
Summary: [Original abstract excerpt.] The aim of this article is
to determine the various skills necessary for seeking information
on the Internet in educational settings [and] to present the
students’ perspective [sic] on possibilities and difficulties when
using the Internet. The approach is ethnographic, which requires
various data collection methods. In total 110 students in four
different settings have participated. The analyses were partly
made with the help of the software NUD*IST for qualitative
analyses, where sentences both from interviews and field notes
were coded. Some analyses were of qualitative nature and based on
selected material from the coded texts. Others were strictly
quantitative and compared data from coded qualitative material
with questionnaires and computer logs in a database sheet.
[ . . . ] The students regard six different skills as fundamental:
language, knowledge about the technology, knowledge about
different ways of information seeking, how search engines work,
setting goals and being critical.
Justification: Looks at information-seeking skills from the
child’s perspective. Focuses on electronic resources. Research
methods and findings are explained; publication is peer-reviewed.
Gross, M., Dresang, E. T., & Holt, L. E. (2004). Children’s
in-library use of computers in an urban public library. Library
and Information Science Research 26(3), 311-337. Retrieved May
12, 2007 from ScienceDirect.
[ (child or children) and use()studies and py=1998:2007 ]
Database: Library Literature & Information Science via
Dialog (File 438)
Method: Keyword
Summary: [Original abstract excerpt.] This article describes
children’s use of networked technology in three branches of an
urban public library. Direct observations of their use of
computers and data gathered from brief interviews with them were
recorded using personal digital assistants (PDAs). Findings
suggest that (1) the largest proportion of children’s use of
computers is for access to games, (2) use of computers for
communication purposes (e.g., chat, e-mail, and word processing)
is minimal, and (3) repeat use of the computers varies by branch.
Grade level analysis reveals that middle school students access
games less than elementary students do at two branches and that
middle school students use the computers more than elementary
students do for communication purposes. Overall, girls and boys
use games, chat, and e-mail in comparable proportions. In other
categories of use, there are gender differences but no consistent
pattern emerges across branches.
Justification: Considers children’s information behavior specific
to the public library environment. Shows how children use library
computers, more frequently for entertainment, and also
communication, as opposed to research-based informationseeking.
Research methods and findings are explained; publication is
peer-reviewed.
Hirsh, S. G. (2004). Domain knowledge and children’s search
behavior. In M. K. Chelton, & C. Cool (Eds.), Youth
information-seeking behavior: Theories, models, and issues
(pp. 241-270). Lanham, MD: Scarecrow Press.
[ children and information seeking ]
Database: Drexel University Libraries Catalog
Method: Keyword
Summary: In this study children were observed using the Science
Library Catalog, and subsequently interviewed. 64 students were
chosen for the study, balanced by gender, domain knowledge
(defined by the students’ grades in science), and which of two
schools they were from (one had a library but no computers, the
other had computers but no library). The students were given eight
tasks to perform over two sessions that ranged in topic (science
or technology) and difficulty. Success and search behavior were
compared for the dependent variables (gender/knowledge/school).
Results are discussed.
Justification: Draws a connection between subject grades (which I
don't think can appropriately be called "knowledge," but that's a
different story) and search success. Research methods and findings
are explained; judging from this and other publications, I trust
the research standards at Scarecrow Press.
Hirsh, S. G. (1999). Children’s relevance criteria and information
seeking on electronic resources. Journal of the American
Society for Information Science 50(14), 1265-1283.
Retrieved May 12, 2007 from Wiley InterScience.
[ au=hirsh sg and py=1998:2007 and sc=library ]
Database: Social SciSearch via Dialog (File 7)
Method: Author
Summary: [Original abstract excerpt.] This study explores the
relevance criteria and search strategies elementary school
children applied when searching for information related to a class
assignment in a school library setting. Students were interviewed
on two occasions at different stages of the research process;
field observations involved students thinking aloud to explain
their search processes and shadowing as students moved around the
school library. Students performed searches on an on-line catalog,
an electronic encyclopedia, an electronic magazine index, and the
World Wide Web. Results are presented for children selecting the
topic, conducting the search, examining the results, and
extracting relevant results. A total of 254 mentions of relevance
criteria were identified, including 197 references to textual
relevance criteria that were coded into nine categories and 57
references to graphical relevance criteria that were coded into
five categories. Students exhibited little concern for the
authority of the textual and graphical information they found
[and] devoted a large portion of their research time to finding
pictures.
Justification: Takes a different angle by looking at children’s
concepts of relevancy in the information-seeking process. Defines
categories of relevance criteria as expressed by kids. Research
methods and findings are explained; publication is peer-reviewed.
Large, A., Beheshti, J., & Rahman, T. (2002). Gender differences
in collaborative Web searching behavior: An elementary school
study. Information Processing and Management 38(3),
427-443. Retrieved May 12, 2007 from ScienceDirect.
[ DE "searching behavior in children" AND Published Date:
199801-200712 ]
Database: Library, Information Science & Technology
Abstracts via EBSCOhost
Method: Controlled vocabulary
Summary: [Original abstract.] This paper reports the results of an
empirical study into gender differences in collaborative Web
searching, conducted in a grade-six classroom of a Canadian
elementary school. Searches undertaken by 16 same-sex groups of
two or three students (six of boys, ten of girls) for information
to support a class assignment were captured on videotape. The
multiple search sessions took place over several weeks. An
analysis of the search sessions reveals that the groups of boys
formulated queries comprising fewer keywords than the groups of
girls, the boys spent less time on individual pages than the
girls, the boys clicked more hypertext links per minute than the
girls, and in general were more active while online. The study
overall demonstrates academic, affective and behavior differences
between grade-six boys and girls working in same-sex groups on a
Web-based class project.
Justification: Provides some information on how gender may
influence group information-seeking behavior in children.
Important information, even if it can’t remark definitively on if
this would remain true for each gender outside of a group
environment. Research methods and findings are explained;
publication is peer-reviewed.
Madden, A. D., Ford, N. J., & Miller, D. (2006). Children’s use of
the Internet for information-seeking: What strategies do they use,
and what factors affect their performance? Journal of
Documentation 62(6), 744-761. Retrieved May 12, 2007 from
Emerald.
[ (children or youth) and internet()searching and py=1998:2007 ]
Database: Library Literature & Information Science via
Dialog (File 438)
Method: Keyword
Summary: [Original abstract excerpt.] A total of 15 children, aged
11 to 16, were each set [sic] three "think aloud" Internet
searches. In the first, they were asked to recall the last
time they had sought information on the Internet, and to repeat
the search. For the second, they were given a word, asked to
interpret it, then asked to search for their interpretation. For
the third, they were asked to recall the last time they had been
unsuccessful in a search, and to repeat the search. While
performing each task, the children were encouraged to explain
their actions. The paper finds that the factors that determined a
child’s ability to search successfully appeared to be: the amount
of experience the child had of using the internet; the amount of
guidance, both from adults and from peers; and the child’s ability
to explore the virtual environment, and to use the tools available
for so doing.
Justification: Defines factors that may lead to successful
information-seeking in children, including things that can be
controlled, such as amount of guidance and tools available.
Research methods and findings are explained; publication is
peer-reviewed.
Schacter, J., Chung, G. K. W. K., & Dorr, A. (1998). Children’s
Internet searching on complex problems: Performance and process
analysis. Journal of the American Society for Information
Science 49(9), 840-849. Retrieved May 12, 2007 from Wiley
InterScience.
[ DE "internet & children" AND Published Date: 199801-200712 ]
Database: Library, Information Science & Technology
Abstracts via EBSCOhost
Method: Controlled vocabulary
Summary: [Original abstract excerpt.] The research reported here
examined the effects of task structure on elementary school
students’ information seeking on the Internet. Thirty-two 5th- and
6th-grade students searched on 2 tasks (1 well-defined and 1
illdefined) for information that was relevant to solving 2
problems. Information-seeking process behaviors were analyzed by
collecting computer trace data of each students [sic] search.
Information-seeking performance was measured by 2 adult raters and
by students’ own judgments of all documents found. Analyses of
students’ process behaviors illustrated that children are
interactive information seekers, preferring to browse rather than
plan or employ systematic analytic-based searching strategies.
Justification: Analyzes the process of information-seeking in
children to see how they go about trying to complete complex
information tasks and what behaviors led to success as defined by
adult observers and kids themselves. Research methods and findings
are explained; publication is peer-reviewed.
Shenton, A. K. & Dixon, P. (2005). Information needs: Learning
more about what kids want, need, and expect from research.
Children and Libraries 3(2), 20-28. Retrieved May 12, 2007
from EBSCOhost.
[ (children or youth) and information()needs and py=1998:2007 ]
Database: Library Literature & Information Science via
Dialog (File 438)
Method: Keyword
Summary: [Original abstract excerpt.] This article [ . . . ]
explores the information needed by young children and teenagers in
their everyday lives. The focus is not the subjects of the
information, nor the purposes for which it is required—both
of which have been commonly investigated in previous need
typologies—but other situational factors that
must be appreciated if an adequate understanding of youngsters’
needs is to be gained. The criteria discussed emerged from
research undertaken in England with four- to eighteen-year-olds.
The situational factors identified may be grouped into five
categories: those pertaining to the stimulus that has given rise
to the need, those relating either to the manner in which the need
develops or to its time-scale, those concerning the nature of the
information itself desired by the individual, those associated
with the user’s situation, and, finally, those involving the end
product for which the information is required.
Justification: Examines factors not commonly investigated in
existing research. Provides deeper insight into the nature of
kids’ information needs. Research methods and findings are
explained; publication is peer-reviewed.
Silverstein, J. (2005). Just curious: Children’s use of digital
reference for unimposed queries and its importance in informal
education. Library Trends 54(2), 228-244. Retrieved May 12,
2007 from Expanded Academic ASAP.
[ (children or youth) and use()studies and py=1998:2007 ]
Database: Library Literature & Information Science via
Dialog (File 438)
Method: Keyword
Summary: Queries that met two conditions were gathered from a
science-oriented digital reference service. The conditions were
that the question was submitted by a selfdescribed student (as
opposed to parent or teacher) and that the questions were
categorized as “just curious” (as opposed to "written report" or
"science fair project," for example). 114 queries that met the
conditions were loaded into qualitative analysis software.
Anticipated and unanticipated findings are discussed.
Justification: Though suspicious if software is capable of
analyzing data as well as a human researcher, it's important to
consider how children use digital reference services. Research
methods and findings are discussed, publication is peer-reviewed.